Frequently Asked Questions About Our Fundamentals/Certification Classes
What are your Fundamentals/Certification Classes?
Are you interested in culinary school, but don't have the time or money? Have you been cooking for years and just want something new and exciting? Are you a novice interested in getting in the kitchen for the first time? Then the Fundamentals classes are the ones for you!
These classes are for those who are serious about learning how to cook. We offer 20 different courses to choose from throughout the year that can be taken in any order (except Knife Skills 2, which must be taken after Knife Skills 1). If you complete all 20, then you can qualify for our Certificate of Completion. Click here to find out more.
What are the age restrictions for Fundamentals classes?
At this time children under the age of 12 are NOT allowed to participate in ANY of our classes. No exceptions. If you would like to enroll a teenager (12 - 18) in one of our classes, we do allow this if a parent or guardian is a registered participant. Teenagers may ONLY attend Baking classes, Cooking Fundamentals classes, and Saturday morning or afternoon classes. If you are unsure, please call (832) 782-3518 to see if your teenager may attend the class of your choice.
Do I need to bring anything special with me to these classes?
Well Done Cooking Classes' kitchen has all of the latest appliances, cookware, and utensils, so there will be nothing necessary to bring. All we ask is that you wear closed toe shoes for your own safety, and comfortable, but not loose, clothing. Well Done provides all of the necessary food items to conduct the class. You will be able to see and print recipes from within your account 48 hours prior to the scheduled class. It is not necessary to bring them unless you would like to take notes. Guests are welcome to bring to-go containers as there are often leftovers. Simply bring yourself and your willingness to have fun and learn. We have wine, beer, and sodas available for sale. We have bottled water free of charge, wine and beer glasses, corkscrews, ice, and aprons.
What's included in your cooking class?
Well Done Cooking Classes will provide the best ingredients, digital recipes, and instruction. Some class materials will be available for purchase, like our wine glasses, cutting boards, or nifty aprons. There will always be plenty of food to eat, so come hungry and bring to-go containers. We have great wine and beer for sale from all over the world that is guaranteed to match the courses in your cooking class. Alternatively, all of our classes are BYOB and we do not charge a corking fee. We have bottled water available free of charge and also soft drinks for sale. Finally, we have bottle openers, corkscrews, and ice available for use as well.
How much do your cooking classes cost?
For the most up to date price and to understand how much the majority of our classes cost, it’s best to look at our Class Schedule. We also offer Gift Certificates in varying prices that reflect the current cost of our classes on our schedule. Many of our classes cost no more than a decent dinner out, some even less. Pricing is based on the length of a class, more popular dates, and the type of ingredients involved in the class. More expensive cuts of meat or seafood tend to cost more, but produce a better meal and experience.
Do you offer packages for the Fundamentals/Certification Classes?
Yes, we do! Please click here.
When will you post your new calendar?
We try to post new schedules on the first Monday of every month. It’s best to join our Newsletter to be notified as soon as possible when a new schedule comes out to ensure first choice. For the Fundamentals/Cooking Techniques/Culinary Certification Program we try to post these class for the entire year so you can plan your schedule accordingly.
How do I register for classes?
Whether you are purchasing a class for yourself for the first time or using Gift Certificates someone very awesome gave you, you must Create an Account first to register for a class. After creating your account, go to the Class Schedule page and choose a class that interests you and works with your schedule, then click "Sign Me Up."
Are the classes hands-on or is it demonstration only?
Well Done is adamant about getting our clients involved in the process. Other than when we need to demonstrate a technique, you are the chefs for the night! We feel it's the best way to learn and retain what we're teaching you. We hope that you will be using what you've learned in our classes for years to come. Everyone works in groups of up to four people at your own cooking station. Learning in a group environment is always best and we think we have the best set up in town for this.
Do you offer gift certificates? Are they mailed?
Yes, we do offer gift certificates! We recommend purchasing gift certificates rather than buying a seat directly on the calendar for someone. Often people have things that come up or their schedule doesn't always work for the class you have chosen for them. Thus, cancelling a class is complicated and has to involve you in the process. It's always safest to get them the gift certificates as they never expire and are easy to use.
No need to wait to receive your Gift Certificate in the mail or make your way through traffic to drop by to pick them up. You can print directly from your account or from the email sent to you after purchase. Simply include the name of the person on the Gift Certificate, then print it on nice card stock or maybe even get it laminated for that special touch. It’s that easy!
Gift Certificates are always available on our website, 24 hours a day and 7 days a week.
If you still prefer to get a hard copy, we have those available at our kitchen at 2811 Airline Dr, Suite 5, Houston, TX 77009. Our Office hours are Monday through Friday from 9:00 am to 4:30 pm.
What kind of payment do you accept?
We accept payment for our public classes online through our secure server by Media 3, our SSL, and Shopkeep Merchant Services. Shopkeep is a secure system, using Authorize.net, that conveniently allows you pay by Visa, Mastercard, Discover, or American Express. We never store credit card information for your protection. For in-store checkouts and private class transactions, we also use Elavon and Talech.
Who is/are the chef(s)?
Well Done Cooking Classes' Executive Chef and co-owner is Celeste Terrell and she teaches most cuisine-based classes. Kathryn Herod, co-owner, also teaches classes and focuses on pastries and desserts. We have several other awesome chefs who teach on a regular basis. You can read about them in the "About...Meet the Staff" page.
What if I have food allergies?
Please note this when you sign up for classes during the check out process. We will do our absolute best to accommodate your needs, but please be advised that if you sign up for a class in which the main ingredient is what you are allergic to or is not what you like, (Ex. You are allergic to gluten and you sign up for a Bread Making class) it will be nearly impossible for us to change things. If you are especially concerned about your allergies, it is best to call us at (832) 782-3518 to talk about them well before the class.
We try to mark classes with special symbols denoted if it is friendly to special diets. Currently, we have "Gluten Free", "No Pork", and "Vegetarian Friendly". If you see these symbols or see these terms in the FAQ section for a class, then it is easily adaptable to these restrictions. If not, then the class if very difficult to change.
Do you offer discounts for large groups in a single class?
Sorry, we do not offer bulk pricing for groups in any single public class. Often we can fill our Fundamentals classes with enough individuals that it is not necessary for us to offer discounts.
How much food do I get to eat in class (should I come hungry)?
Well Done knows that working with food makes one hungry! That's why we like to make sure there's plenty of food available for everyone to try. In our cooking classes, tasting is always encouraged. Some Fundamental classes may take a while before you eat something. We always try to make sure you eat something within an hour of the class start time.
Baking classes are a different story, unless otherwise stated (Bread making class). It might be best to eat a small meal before attending so you can save room for all of the yummy sweets!
What about alcohol?
Well Done Cooking Classes offers an awesome wine and beer menu! Some classes allow for a wine or beer pairing with each course available for $25 extra. Alternatively, you can bring in your own wine or beer with no corking fee. We have free bottled water and soft drinks available for purchase.
What is your cancellation policy?
We have a 72-hour cancellation policy for our public classes and there are NO EXCEPTIONS. If you cannot attend and you are within the 72-hour window before the class, you are more than welcome to send someone else in your place. You do not need to contact us when you send someone else in your place. If no one can come in your place, you will forfeit your seat completely.
If the class is full and we have persons on the waiting list, we may be able to notify those on the waiting list to take your place. Please note that the closer to the class time you contact us, the harder it will be for us to fill that seat through the waiting list. We are under no obligation to get your seats filled, should we fail to do so.
We do not issue refunds, only credits towards other classes. Thus, if you do cancel 72 hours before the class, your credits are stored in your account for you to use during checkout at a later date more convenient for you. These credits never expire.
How do I use my Fundamentals/Cooking Techniques/Culinary Certification Package Gift Certificates?
After registering yourself on the web site and creating an account, simply choose the class you would like to be in and use the code on your Gift Certificate (GC) during the check out process. The value of the GC code will be applied to your balance. If there is still a balance owed by you, then you will have to pay the balance to finish registration. Now should your GC be worth more than the amount in your shopping cart, the balance will be applied to your account as a credit for future use. The credit will never expire and you will be able to use that credit during future check outs.